Building Patient Relationships
نویسندگان
چکیده
In the past decade, technology growth in healthcare has exploded, and along with the tide of newly emerging technology comes the smartphone and accompanying applications. A smartphone is a cellular telephone with additional features including cameras, video playback, MP3 player, built-in applications, and Internet access for Web browsing and e-mail. Smartphone sales are predicted to reach 1.5 billion by 2016 and health applications will be used by 500 million users. More than 17 000 health-related applications exist and half are used by consumers to manage or improve their own health. Trends in smartphone use will revolutionize healthcare delivery in the near future. Unfortunately, very little information has been published regarding the integration of smartphone technology into patient care. Most healthcare applications for consumers focus on self-management, to assist in monitoring their own conditions. Use of the typical selfmanagement application prompts the patient to log personal health information to assist in monitoring and assessing symptoms, track treatment progress, provide education, and locate resources. The patient can choose to export the information and share with his/her healthcare provider. Therefore, application use is an adjunct to patient care delivery and not necessarily integrated into care delivered by the healthcare provider. To integrate the application into healthcare delivery, two-way communication is essential. Research is extremely limited focusing on the usability of smartphone applications for text message communication between patient and healthcare provider. Recent studies exploring text messaging within a mobile application with
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